CRM Basics 1 min read

Managing Leads with the Pipeline Board

Drag and drop prospect cards across custom sales stages using our real-time Kanban pipeline view.

Verified for MrCAPI Platform

Visualizing your deal flow helps reps prioritize high-value prospects and spot bottlenecks instantly.

1. Opening the Pipeline Board

  • Click Pipeline in your left navigation panel.
  • You'll see your active leads organized into columns matching your sales stages (NEW, CONTACTED, QUALIFIED, WON, LOST).

2. Drag and Drop Status Updates

  • Simply click and drag any lead card from one column to another.
  • The lead's status updates instantly in the database.
  • If Meta CAPI automation is active, moving a card to QUALIFIED or WON automatically fires the corresponding conversion signal to Facebook Ads.

3. Quick Lead Cards

Each card displays:

  • Lead Name & Contact Phone
  • Assigned Sales Representative
  • Time in current stage
  • Quick actions (Call, Note, Schedule Appointment)

💡 Pro Tip: Use the search and filter bar at the top of the Pipeline board to filter by source, rep, or date range.


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